April 5, 2017
Collection of Information
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you participate in any interactive features of our services, fill out a form, request customer support, provide any contact or identifying information or otherwise communicate with us. The types of information we may collect include your name, cell phone number, email address, birth date, postal address, and other contact or identifying information you choose to provide.
Information We Collect Automatically When You Use the Services
When you access or use our services, we automatically collect information about you, including but not limited to:
Log Information: We log information about your use of our services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our services.
Device Information: We collect information about your mobile device or computer you use to access our services, including the hardware model, and operating system and version.
Location Information: We may collect information about the location of your device each time you access or use one of our mobile applications or otherwise consent to the collection of this information.
Information We Collect From Other Sources
In order to provide you with access to the Service, or to provide you with better service in general, we may combine information obtained from other sources (for example, a third-party service whose application you have authorized or used to sign in) and combine that with information we collect through our services.
Use of Information
We use information about you for various purposes, including but not limited to:
Provide, maintain and improve our services;
Provide services you request, process transactions and to send you related information;
Send you technical notices, updates, security alerts and support and administrative messages;
Respond to your comments, questions and requests and provide customer service;
Communicate with you about news and information related to our service;
Monitor and analyze trends, usage and activities in connection with our services; and
Personalize and improve our services.
By accessing and using our services, you consent to the processing and transfer of your information in Canada and to the United States.
Sharing of Information
We may share personal information about you as follows, including but not limited to:
We may also share aggregated or anonymized information that does not directly identify you.
Third Party Providers and Analytics
We have integrated/partnered with Google’s Firebase, Localytics, Kiip, Noodle Analytics and Helpshift and we encourage you to visit them for more information on their privacy policies.
We take reasonable measures to help protect personal information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
When you first launch any of our mobile applications that collect location information, you will be asked to consent to the application's collection of this information. If you initially consent to our collection of location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. If you do so, our mobile applications, or certain features thereof, will no longer function. You may also stop our collection of location information by following the standard uninstall process to remove all of our mobile applications from your device.
We may receive a confirmation when you open an email from our company if your computer or device supports this type of functionality. We use this confirmation to help us make emails more interesting and helpful and to improve the Website and our services. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. When you receive e-mail from Company, you can opt out of receiving further e-mails by following the included instructions to unsubscribe.
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